Well I didn't want to jinz our last two trips, both being with Ryanair, but having survived both unscathed am happy to tell you a wee tale!
Chris booked the first trip to Seville and all was good, I was terribly worried about bag sizes etc. but he had indeed done his homework and all was fine!
I booked our Crete flights, and made a wee bit of a faux pas! I may have had a drop of vino whilst booking them and whilst I took my time to check we weren't paying for bags, or priority boarding, of their special cases or insurance etc., I was pretty confident all was well.
However, the next morning when I checked I realised I'd spelt Scarlett with 3 ttt's! What an eejit, my tummy did a backflip and I can't repeat what Chris said to me! I trawled the website for help, and managed to find out that a namechange would cost £110! I was almost resigned to doing it when I thought, hang on a mo, this is a typo surely not a name change!
I found a 10p a minute customer service number and gave them a call! Before I gave my customer number I confirmed that there wouldn't be a charge, which she said there wouldn't be, and within 5 mins the problem was sorted and I was emailed corrected details. This cost me approx. 50p!
I am aware alot of people would have been put off by the 10p a minute phonecall, but I can assure you it worked for me, and wanted to pass it on!
Hope this helps!